Shipping & Gen-info.
Web orders only; Shipping is free for standard* UK orders over £50. We quote a flat rate of £4.95 for standard* UK orders under £50.
Important: We do not aim to make a profit out of shipping and in many cases the standard charge of £4.95 does not even cover our costs if the items purchased are very large and/or heavy**. Therefore, if you feel that £4.95 is excessive due to the small size and/or light weight of your order then feel free to contact us by phone or e-mail and we will ensure that your shipping charge is adjusted to reflect the actual shipping cost.
*For areas outside our standard delivery - Northern Ireland^, Highlands and Islands, Channel Isles and ALL overseas, please contact the store direct +44 (0) 1392 433331 or e-mail for shipping cost to firstname.lastname@example.org
^We may contact you for additional shipping cost if over 2kgs.
**We may contact you for additional shipping cost if over10kgs
Goods are usually dispatched within 48 hours of receipt, subject to availability, but please allow for up to 30 days.
If any undue delay is expected, we will contact you.
Via the web site: PayPal - pay without sharing your financial information. You can also use payment cards Visa / Mastercard / Discover / Amex / eCheck. These options are shown via the PayPal system 'Pay with a credit or debit card' button.
To pay direct via a Credit or Debit Card please contact the Store on +44 (0) 1392 433331.
We may contact you if any queries arise.
Accepted? Yes. Return non-faulty goods - within fourteen days of receipt - we cannot refund your postage costs. For faulty goods, these can either be replaced or refunded at your instruction and, in addition to this, your postage cost will be refunded. Or, should any other issues arise PLEASE LET US KNOW.
Pricing Note: On-line prices may vary from in-store prices.
Generic Policy: We apply 'common sense' at all times.