• FAQ #1
  Q: Do you offer an online ordering system yet please?
  
• A: At the moment, we don't do online ordering, but we do have plans to offer it soon. However we CAN post certain items to you if you phone us and we can do the transaction by credit/debit card.
  
  
  
• FAQ #2
  Q: Do you offer discounts for Cadets, Forces Personnel, O.A.P's etc ?
  
• A: Ha ! Thats an interesting one ! Our long standing policy is to 'BUILD IN' all relevent 'discounts'. For example, we typically include a 10 % - 25 % discount off the RRP (recommended retail price). Basically what that means is if the manufacturer/supplier sets an RRP of £9.99 we would typically sell for £8.50 (just to put that into perspective if you a had a '10 % discount' elsewhere that would mean you pay £8.99 STILL .50 p more than us !)
  
  
  
• FAQ #3
  Q: All your 'ARMY SURPLUS' and related items have lots of prices, this is very confusing, why is this ?
  
• A: An excellent question ! In order to guarantee value in the 'world of surplus' we take into account various factors. The most important, of course, is CONDITION .  We would not expect you to pay as much for a well worn item as a premium quality one , so we have developed a 'quality control, grading and sizing system' unique to us. WE CALL IT "THE ' T ' SYSTEM". This system is top secret so not much more to say except "TRUST US".
  
  
  
• FAQ #4
  Q: Do you give a warranty/guarantee with the 'second hand/Army Surplus' goods you sell ?
  
• A: A fair question deserving a fair answer. In a nutshell "YES" as we check every single item for faults, repairs, dinks and scrapes etc. However, the beauty of what we do (Army Surplus) is that we can cater for MOST budgets so to some extent you will get what you pay for i.e If you see a pair of COMBAT BOOTS instore and the price is, say, £3.50 you will get a Boot WORTH £3.50. On the other hand if the same style boot is priced at £25.95 again THAT pair will be WORTH £25.95. Remember, we check (and double check) EVERY piece of kit we sell. Condition is everything.

          So to sum up,we take great care in what we do and operate a 'common sense' approach to most situations.

• FAQ #5
  Q: Do you accept Credit Cards ?
  
• A: Sure do ! We  accept most CREDIT/DEBIT CARDS including AMERICAN EXPRESS, however to help  protect our 'low price policy' we do like a minimum spend of £10.00  (or pay an extra 50 p to (part) cover our bank charge if you only need to make  a small purchase.)
  
  
  
• FAQ #6
  Q: If I spend "loads" can I have a nice discount ?
  
  A: Well , as previously mentioned we 'build in' a typical discount of between 10% and 25% off RRP.
• However, we do have an 'extra discount' matrix in-store. This works on the principle of THE MORE YOU SPEND THE MORE DISCOUNT you get. It varies between an EXTRA 2.5% and upto an EXTRA 5% off. With some lines (group/trade discount) qualifying for upto an extra 10% off. 
  
  
• FAQ #7
  Q: HI ! I was in your amazing store today and I fell in love with "S.W.A.T. DOG"  so I'd like to know if I can buy him and take him home with me (I have good 'feedback' on EBay)?
  
  A: MMMMMMMMM................Unfortunately not as "S.W.A.T. DOG" is on loan from his homeland a long, long way away !! His owners would not be best pleased if we sold him !! Maybe you could go to the local kennels and find one just like him ? ( edit: errr.... OK, probably not !!)
  
  
• FAQ #8
  Q:
  A: